One of the main reasons why customers turn to social media for customer support is because it is in real-time. They get to connect with a representative almost instantly without the hassle of searching for the hotline number.
Read MoreHaving some major wanderlust? Here’s 20 travel bloggers that you can follow to help plan your next trip.
Read MoreIn the world of social media, it is important to bring content to life. After spending hours brainstorming new ways to create compelling content, you want it to be seen!
Read MoreToday marks the summer solstice, meaning it’s officially the start of the summer season! It’s also the longest day of the year, giving you more daylight to splash around in the pool or even catch up on the latest season of Game of Thrones (winter is not coming, yet). Whatever your plans are for the next three to four months, these brands on Twitter are sure to get you in the summer mood.
Read MoreTweetchats are live conversations that take place on Twitter. Each chat has a designated hashtag that is used to spark the discussion, through which users follow along. Users who are tweeting with the chat's hashtag will be able to engage and share their ideas in a space of like-minded individuals.
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