Join us this morning at 10am CT/11am ET when ‘Social Media for the CEO’ radio show hosts Eve and Mary will interview Steve Kaay, Director of Sales & Marketing for US Auto Parts.  Steve will discuss his expertise on Social Media, the Automotive Industry, and why leveraging emerging media is a ‘must-use’ strategy when planning to build up customer loyalty and a strong customer service department. Steve's Bio: Steve Kaay has been leading innovative contact center operations for more than 25 years. Formerly with Vonage, Gateway and Intuit; Steve has filled his toolbox with best practices and an enrolling leadership style. Currently residing in Manila as Administrative Country Manager and Vice President of Call-Center Operations for US Auto Parts; Steve leads a growing dynamic organization that is flourishing in the midst of a very tough economy.

Listen live by visiting blogtalkradio.com/SocialMediafortheCEO on Fridays at 10:00 am CT or visit www.SM4CEO.com anytime to stream and download past shows. Participate in the discussions by tweeting your questions/comments to @LinkedInQueen (#SM4CEO). See your questions and comments live via a Tweet chat during the show by visiting: Twitter.com/LinkedInQueen or by searching #SM4CEO on Twitter.com.